Documented proof
Commercial plumbing case studies from real Austin jobs
Real jobs for general contractors, municipalities, commercial property managers, developers and engineering firms across Austin and Central Texas. Each case study covers the problem, our approach, what the camera documented, and the decision the PACP-coded report made possible. Client names and addresses are withheld by agreement.
Before-and-after photos from the field
Drag the divider on each photo pair to compare what the crew found on arrival with the documented result when the job wrapped.
All documented case studies
- Austin, TX · CCTV Pipeline InspectionOffset clay joint under a live East Austin loading dockThe GC was three weeks from turnover on a retail shell and the building sewer kept surcharging into the loading dock trench drain after every rain. Two prior contractors had rodded the line and called it clear. Nobody had put a camera on it, so nobody could tell the owner whether the problem was inside the building, in the private lateral, or in the City main.
- Austin, TX · Sewer Jetting & CCTV VerificationGrease-choked 6-inch main serving a downtown Austin food hallSix kitchen tenants shared one 6-inch cast iron main under the slab. Backups were hitting the two tenants furthest downstream about every ten days, and the property manager was absorbing after-hours emergency calls with no evidence of who or what was causing it.
- Round Rock, TX · Commercial Due Diligence Sewer InspectionPre-acquisition scope that repriced a Round Rock flex buildingA buyer had 12 days left in the inspection period on a flex industrial building. The seller's disclosure said the underground was 'in service and functional.' The buyer's lender wanted a documented condition assessment on the sanitary and storm before funding.
- Cedar Park, TX · New Construction Sewer VerificationPre-backfill scope caught crushed PVC on a Cedar Park buildThe site superintendent wanted underground verified before backfill and paving. The subcontractor had already pulled the trench boxes and was ready to bring in select fill the next morning, which would have buried anything wrong under a finished parking lot.
- Georgetown, TX · MACP Manhole & CCTV InspectionManhole inflow survey that cut wet-weather flow in GeorgetownWet-weather flows at the lift station were spiking well past dry-weather baseline after every significant rain. Staff knew the basin had inflow and infiltration but had no defensible data on which structures were responsible, and the rehab budget only covered a fraction of the basin.
- Pflugerville, TX · Storm Drain Inspection & CleaningSilted storm culvert flooding a Pflugerville truck courtThe truck court ponded eight inches deep after ordinary storms and drivers were refusing dock assignments. The owner had a bid in hand to re-grade and repave the entire court, a six-figure number, before anyone looked inside the storm system.
- Leander, TX · CCTV Pipeline Inspection & LocatingCollapsed clay run under an occupied Leander retail centerTwo tenant suites had backed up three times in six weeks. The center stayed open through it, so any repair had to avoid trenching across the drive aisle during business hours. Nobody had a reliable as-built for the underground.
- Kyle, TX · Sewer Jetting & CCTV InspectionRepeat backups at a Kyle multifamily common lineThe management company was paying a plumber to cable the same common line every few months and charging it to the operating budget as an emergency each time. Residents in four units bore the disruption. No one had documented why it kept happening.
- San Marcos, TX · Sewer Jetting & CCTV VerificationGrease line failure at a San Marcos campus-area kitchenA high-volume kitchen was days from a health inspection with a floor drain that would not clear. The operator had already replaced fixtures inside the building on the assumption the problem was upstream of the slab.
- Buda, TX · CCTV Pipeline Inspection & LocatingSagging main under a Buda warehouse slab, mapped before demoAn engineering firm was designing a tenant conversion in an older warehouse and needed to know whether the existing under-slab sanitary could carry the new use. The as-builts were incomplete and the demo package was already out for pricing.
- Lakeway, TX · CCTV Pipeline InspectionHillside gravity main surcharging above a Lakeway lift stationSteep grade, thin soil over rock, and a gravity main that surcharged into a lower-level restroom whenever the downstream lift station cycled. Maintenance had been throwing cabling calls at it for a year with no record of what was actually in the pipe.
- Bee Cave, TX · Sewer Jetting & CCTV VerificationShared kitchen line backing up a Bee Cave retail centerThree restaurant tenants shared one 6-inch line to the street. Backups landed in the end-cap suite every few weeks, always during service, and the manager had no way to show which tenant was loading the line.
- Hutto, TX · New Construction Sewer VerificationCity acceptance scope on a Hutto commercial subdivisionThe developer needed City acceptance on newly installed public sanitary before final plat and pad sales. A prior submittal had been rejected for incomplete video and unreadable footage, and every week of delay carried real carry cost.
- Manor, TX · MACP Manhole & CCTV InspectionWet-weather I and I survey on an older Manor basinPeak wet-weather flows were running several times dry-weather baseline and the utility was under pressure to show a defensible I and I reduction plan before the next capital cycle. Records on the older basin were sparse.
What contractors and property managers say
What clients say after the report lands
5.0
5.0 average from 7 customer reviews- 5.0
Old clay lateral in Hyde Park, roots at every joint. They jetted it, ran the camera, and gave us a clean PACP-coded report the City accepted for the tap permit. No back-and-forth.
Marcus H.Renovation GC, Central AustinNASSCO-Certified Sewer Inspection · November 2025 - 5.0
We were trenching near a fiber run off South Lamar and nobody wanted to touch it. CSC vac-truck potholed the whole corridor in a morning. Zero damage, zero drama.
Priya S.Civil Superintendent, AustinHydro-Excavation & Potholing · October 2025 - 5.0
We were under contract on a 1940s commercial building in East Austin and the seller wouldn't budge on the sewer. Their inspection video showed a belly and two cracks - got $8k off the purchase price.
Jenna R.Acquisitions Manager, East AustinPre-Acquisition CCTV Survey · September 2025 - 5.0
Underwrote a duplex in Mueller and needed a sewer scope before funding. CSC turned around a PACP report same day with photos my inspector could read. Deal closed on time.
Derek W.Mortgage Broker, AustinPre-Acquisition CCTV Survey · August 2025 - 5.0
HOA in Zilker had recurring backups. Their crew mapped the whole shared line, flagged one bad tap, and the repair scope came in half of what another company quoted.
Alicia M.Property Manager, South AustinCCTV Pipeline Inspection · July 2025 - 5.0
Called on a Sunday for a break-room backup at our Tarrytown office. Tech was out in under two hours, cleared the line, and left a video log we could send to the plumber. Worth every dollar.
Ben C.Facilities Manager, TarrytownEmergency Sewer Camera · June 2025 - 5.0
Retail buildout downtown - we needed private utilities located inside a tight easement. They marked every line, gave us a PDF for the permit set, and saved us a week.
Sofia N.Project Manager, Austin CBDPrivate Utility Locating · May 2025
Reviews come from commercial customers across Central Texas job sites. First names and roles only, per customer privacy.